Bigo Unofficial Support Portal

You may only be able to recharge with Google Wallet on Bigo because your location, app version, or device settings are limiting the available options. The app prioritizes the payment methods most common in your region, and for Android devices, this often defaults to Google Play/Wallet for in-app purchases. To see more options, try updating the Bigo app, checking for regional payment options on the Bigo website instead, or ensuring your Google account and payment methods are correctly configured.

Reasons for limited options:
Regional restrictions: Bigo prioritizes payment methods popular in your specific country or region. On Android, Google Play/Wallet is the default in many locations.

App limitations: You may be seeing a limited set of options due to an older version of the app or app-specific constraints.

In-app vs. website: The in-app experience is designed for convenience and speed, which often means fewer payment choices compared to the official Bigo website.

How to see more payment options
Update the app: Ensure you have the latest version of the Bigo Live app installed from your official app store.
Use the website: For more options, try recharging through the official Bigo website, as it may offer different payment methods, such as credit/debit cards or PayPal.

Check your Google account: Make sure your Google account has valid payment information and sufficient funds.
Verify region and currency: Double-check that the currency and region settings in both your Bigo account and your Google account are correct for your location.

Clear cache or reinstall: If you're still seeing limited options, try clearing the app's cache or reinstalling the app