Bigo Unofficial Support Portal

You can be banned on Bigo for violating community guidelines, such as creating inappropriate content (including nudity or suggestive material), engaging in harassment, and spreading malicious links. Other circumstances include using third-party apps, suspicious account activity, or having poor internet connectivity, which can lead to temporary bans.

Common reasons for a ban
Inappropriate or explicit content: This includes nudity, suggestive touching, or any behavior that focuses on sensitive body parts.

Illegal or harmful content: Promoting illegal activities or showing content that exploits minors will result in immediate and severe bans.

Misinformation: Sharing malicious links or spreading false information is against the rules.

Harassment and abuse: Any form of harassment or abuse towards other users is prohibited and can lead to a ban.

Suspicious activity: Unusual login attempts or using third-party apps to manipulate the platform can trigger a ban.

Poor connectivity: Being offline for too long, or having a poor internet connection, can also lead to a ban.

How to avoid being banned
Follow the community guidelines: Be mindful of what you are doing and what your body language is conveying.

Use a strong password and avoid third-party apps: Regularly update your app and secure your login information.

Maintain a stable internet connection: Make sure you have a stable internet connection to avoid being disconnected.

Report any suspicious activity: If you see any suspicious activity on your account, report it immediately to Bigo support.

Stay interactive: Don't stay silent for too long during an audio-only live stream, as this can be seen as inactivity and can result in a ban.

What to do if you are banned
Review the community guidelines: Check the platform's community guidelines to understand why you were banned.

Contact support: Contact Bigo support to clarify the ban and appeal it if you believe it was a mistake.
Avoid creating a new account: Do not create new accounts, as this can lead to further bans.